Scott Ableidinger

Commercial strategist and operator.
The machinery between a go to market strategy and booked revenue.

Scott Ableidinger

I spent eleven years at Jamf, the software company that manages Apple devices for enterprises and schools, building that machinery from the inside, starting in customer success and technical account management, then renewals, quote-to-cash, CPQ, order operations, and pricing and monetization strategy.

That gave me a holistic view of how a subscription company matures, scales and changes hands, which is what lets me lead teams to thwart problems before they start and push through the proactive initiatives that otherwise wouldn't happen. I was there for the founder to CEO transition, and led my teams through a private equity buyout, an IPO and a take private. Along the way I carried two system transformations, folded seven acquisitions into one price book, and built and led the Business Operations organization with company-leading engagement.

35person organization built and led
$725M+ARR portfolio priced
$16M+incremental revenue
7acquisitions integrated

What I've led

The customer teams, sales and pricing have to agree, in the systems and in the room. I've led two of those and built the systems the third runs on.

Customer success and renewals. I started in the accounts as a technical account manager, and as the company grew and specialized I became its first renewals-focused role. I rebuilt the renewal process end to end, which is what made a dedicated renewals team possible, then led that team as it grew from a handful of people to over 10 while the renewal base went from $90M to $500M ARR, mostly because we automated the parts that didn't need a person and kept a person on the parts that did.

Jamf won Gainsight's 2018 Sally Innovation Award for that system; the citation was on-time renewals up 10 percent and renewal capacity per account manager up 50 percent.

Commercial operations. I took on quote-to-cash while still leading renewals and led the Salesforce CPQ deployment that operationalized how the company booked revenue: quoting errors down 15 percent, manual entry down 35 percent, order processing time down 45 percent. I supported the 2020 IPO and the SOX controls that came with it, as a control sub-certifier, then as Director of Business Operations ran a 35-person organization through seven acquisitions with 200+ SKUs that had to land in one pricing and operations model without turning off the revenue each one was already selling.

Pricing. In the fall of 2022 I was transitioned to the newly formed pricing and monetization function, chaired the pricing council, and from 2025 owned pricing for the entire $725M ARR portfolio, where we delivered over $16M in incremental revenue through value-based pricing and discount governance.

Trajectory

2008 2012 2015 2017 2019 2021 2023 2025 Best Buy Retail leadership Customer Success & Technical Account Management Senior Manager, Renewals & Quote-to-Cash Operations Director, Pricing & Monetization | Business Operations EducationBBA, UW-Eau Claire·Cornell, Executive Business Strategy, 2024·HBS Online, Disruptive Strategy, 2023·MBA, UW-Parkside, in progress
  1. Best Buy Retail leadership Sales, Geek Squad services, customer experience, store management. Cashier, PC sales, Geek Squad Manager, then key-holding assistant GM. Store finished first in its district. Full time throughout college. 2007
  2. Customer Success & Technical Account Management Joined Jamf. 120+ accounts. Customer success, technical support, renewals and expansion. 2015
  3. Senior Manager, Renewals & Quote-to-Cash Operations Manager, Renewals in 2017; Senior Manager in 2019. Added renewals, order management, CPQ, bookings, compliance. Led the build of the self-serve renewal automation and the standardized renewal dashboard. Team from 3 to 10+ as the renewal base grew from $90M to $500M ARR, roughly 300% efficiency. IPO support. Sally Innovation Award, 2018 (won by Jamf). 2017
  4. Director, Business Operations 35 people across Order Operations, Quote-to-Cash, Product Operations and Operational Readiness. Seven acquisitions. Salesforce CPQ: quoting errors down 15%, manual entry down 35%, order processing time down 45%. SOX control sub-certifier. 2020
  5. Director, Pricing & Monetization Efficiency Pricing and monetization function formed, fall 2022. 2022
  6. Director, Pricing & Monetization Pricing council. Global ownership of a $725M+ ARR portfolio; $16M+ incremental revenue through value-based pricing and discount governance. 2025
  7. Education BBA, UW-Eau Claire. Cornell, Executive Business Strategy (2024). Harvard Business School Online, Disruptive Strategy (2023). MBA, Finance and Data Science, UW-Parkside, in progress.

Beyond work

I've been taking things apart to see how they work since grade school. I built my first computer at ten, and by high school I was co-teaching the computer hardware class and managing the school store.

That hasn't changed much. I still enjoy learning how licensed pros get a job done, whether that's structural, electrical or networking, and I've never met an engineering problem I didn't want to take apart, from indoor air quality to a building envelope to home automation. At home it all ties together into one self sustaining system, and I like it best when nobody has to think about it.